> ## Documentation Index
> Fetch the complete documentation index at: https://help.universalmint.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Sign in

> Sign in to the Universal Mint app, reset your password, and switch between workspaces.

## Sign in

**1. Open the app**

Go to [app.universalmint.io](https://app.universalmint.io).

**2. Enter your credentials**

Enter your email and password and select **Sign in**, or select **Continue with Google** or **Continue with Microsoft** if you signed up that way.

**3. Approve your passkey**

The passkey prompt opens automatically. Approve it with Touch ID, Windows Hello, or your security key. If it doesn't open, select **Use passkey**.

You stay signed in on that browser until you select **Sign out** from the **Profile** menu, or until you sign out other sessions from [Security settings](/account/settings-and-notifications).

> [!TIP]
>
> Lost the device with your passkey? Select **Lost your device? Recover with your recovery phrase**. See [Passkeys and recovery](/account/passkeys-and-recovery).

## Reset your password

**1. Request a code**

On the sign-in page, select **Forgot password?**, enter your email, and select **Send code**.

**2. Enter the code**

Enter the 6-character code from your email. It expires in 10 minutes.

**3. Choose a new password**

Enter a new password and select **Update password**. Sessions open on other devices stop working once you save.

If you signed up with Google or Microsoft, there's no password to reset. Use the **Continue with Google** or **Continue with Microsoft** button instead.

## Switch workspaces

If you belong to an organization, the **Workspace** menu at the top of the sidebar lets you switch between your **Personal** workspace and each organization.

* Your **Personal** workspace shows your own holdings, requests, wallets, and delivery addresses.
* An **organization** workspace shows that organization's tokens, requests, members, and approvals.

The app remembers the last workspace you used. Organizations awaiting approval appear under **Pending review**. To apply for a new one, select **Add organization**.

## Common sign-in messages

| Message | What to do |
| - | - |
| **No account for that email: create one first.** | Check the spelling, or [create an account](/get-started/create-an-account). |
| **That email is already registered with a different sign-in method.** | Sign in with the method you used before, such as Google or Microsoft. |
| **That sign-in expired. Start again.** | Go back to the sign-in page and try again. |
| **Couldn't reset your password. The code may have expired.** | Request a new code. Codes last 10 minutes. |


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