# Universal Mint Help Center

> Guides for investors and issuers using Universal Mint.

- [Welcome to Universal Mint](https://help.universalmint.io/index.md): Issue, hold, and redeem asset-backed tokens with approvals you control and a signed record of every decision.
- [How Universal Mint works](https://help.universalmint.io/get-started/how-it-works.md): The roles on the platform, the life of a token, and how decisions get approved.
- [Create an account](https://help.universalmint.io/get-started/create-an-account.md): Sign up for Universal Mint, verify your email, and set up your passkey and recovery phrase.
- [Sign in](https://help.universalmint.io/get-started/sign-in.md): Sign in to the Universal Mint app, reset your password, and switch between workspaces.
- [Passkeys and recovery](https://help.universalmint.io/account/passkeys-and-recovery.md): How passkeys protect your account, and how to get back in if you lose your device.
- [Signing keys](https://help.universalmint.io/account/signing-keys.md): Register a key on each device you use, and replace your recovery phrase.
- [Identity verification](https://help.universalmint.io/account/identity-verification.md): Verify your identity (KYC) so you can request and redeem tokens.
- [Wallets](https://help.universalmint.io/account/wallets.md): Register and verify the wallets that receive your tokens.
- [Delivery addresses](https://help.universalmint.io/account/delivery-addresses.md): Add the addresses where physical redemptions are shipped.
- [Security, activity, and notifications](https://help.universalmint.io/account/settings-and-notifications.md): Manage your password and sessions, review your activity, and keep up with notifications.
- [Getting started as an investor](https://help.universalmint.io/investors/getting-started.md): Everything you need to set up before you request or redeem tokens.
- [Request tokens](https://help.universalmint.io/investors/request-tokens.md): File an issuance request to have new tokens minted to your wallet.
- [Redeem tokens](https://help.universalmint.io/investors/redeem-tokens.md): Return tokens for the underlying asset, including physical delivery of metal.
- [Track your requests](https://help.universalmint.io/investors/track-requests.md): Follow an issuance or redemption request from submission to delivery.
- [Fees, increments, and access](https://help.universalmint.io/investors/fees-and-limits.md): How token fees, request increments, and access rules work.
- [Create an organization](https://help.universalmint.io/issuers/create-an-organization.md): Apply for an organization, complete business verification, and get issuer permissions.
- [Team and invitations](https://help.universalmint.io/issuers/team-and-invitations.md): Invite people and organizations to join, and understand member roles.
- [Approval groups](https://help.universalmint.io/issuers/approval-groups.md): Decide who in your organization approves each action, and how many approvals it needs.
- [Delegation and policies](https://help.universalmint.io/issuers/delegation.md): Choose who decides each organization action, and work on tokens other organizations have named you on.
- [Custodians and credentials](https://help.universalmint.io/issuers/custodians.md): Add the custodians that hold your reserve, and connect the providers that sign mints, burns, and agreements.
- [List a token](https://help.universalmint.io/issuers/list-a-token.md): Submit a listing request for a new asset-backed token.
- [Manage your tokens](https://help.universalmint.io/issuers/manage-tokens.md): Monitor reserves, change request settings, and suspend or delist a token.
- [Investor requests](https://help.universalmint.io/issuers/investor-requests.md): Review and advance the issuance and redemption requests investors file against your tokens.
- [Disclosures](https://help.universalmint.io/issuers/disclosures.md): Publish attestations, lifecycle notes, incidents, and policy changes to the public record.
- [Audit log](https://help.universalmint.io/issuers/audit-log.md): Review every decision made in your organization, and export it.
- [How records work](https://help.universalmint.io/trust/how-records-work.md): How Universal Mint records every decision so it can be checked later.
- [Listed tokens and disclosures](https://help.universalmint.io/trust/public-pages.md): What anyone can see about tokens on Universal Mint, without signing in.
- [Frequently asked questions](https://help.universalmint.io/support/faq.md): Quick answers to common questions about Universal Mint.
- [Troubleshooting](https://help.universalmint.io/support/troubleshooting.md): Fixes for common problems with sign-in, verification, wallets, and requests.
- [Glossary](https://help.universalmint.io/support/glossary.md): The terms you'll see in Universal Mint.
- [Contact support](https://help.universalmint.io/support/contact.md): Reach the Universal Mint team for help with your account, requests, or verification.

## Optional

- [Universal Mint app](https://app.universalmint.io)
- [Listed tokens](https://app.universalmint.io/listed-tokens)
- [Website](https://universalmint.io)


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